Privacy Policy – Merlin Ventana by Merlin Group

1. Introduction

Merlin Group (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect the data you share with us when you visit our website, register your interest in our project, or interact with us in any way.

2. Information We Collect

When you engage with Merlin Ventana or our website, we may collect the following information:

• Personal Information: Name, email address, phone number, and any details voluntarily shared via inquiry forms or communication.
• Usage Information: Data related to how you interact with our website, including IP address, browser type, and device details.
• Transactional Data: Information related to project inquiries, bookings, and other interactions.

3. How We Use Your Information

We use the collected information for the following purposes:

• To respond to your inquiries and provide project-related information.
• To keep you updated on our projects, offers, and services.
• To improve our website, marketing efforts, and customer experience.
• To comply with legal and regulatory obligations.

4. Data Security

We implement industry-standard security measures to protect your personal data against unauthorized access, misuse, or disclosure. However, while we strive for data security, no online transmission is entirely secure, and we cannot guarantee absolute safety.

5. Sharing of Information

We do not sell, rent, or trade your personal information. However, we may share your details:

• With trusted third-party service providers assisting us in marketing, website management, or communication.
• If required by law, regulation, or governmental request.

6. Your Rights

You have the right to:

• Access the personal information we hold about you.
• Request corrections or updates to your data.
• Withdraw consent for communication or request deletion of your data (subject to legal and contractual obligations).

7. Cookies & Tracking

Our website may use cookies and analytics tools to enhance user experience and analyze traffic. You can choose to disable cookies through your browser settings, though some features may be affected.

8. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices. The updated version will be posted on our website with the revision date.

9. Contact Us

For questions or concerns about this Privacy Policy or our data practices, please contact us.